To stop the McAfee ePO server from deleting systems that connect over a VPN server, you must add the VPN server OUI to the McAfee ePO Virtual MAC Vendor values using SQL Server Management Studio.
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- You must know the first six-digit OUI.
- You need permission to access SQL Server Management Studio.
- Type this command in your browser to learn your McAfee ePO server and database name. https://<ServerName>:8443/core/config-auth
Replace <ServerName> with the name of your McAfee ePO server and your server communication port number, if it is not the default 8443.
- Open SQL Server Management Studio and connect to the McAfee ePO SQL database server using your database authentication method.
Typically the McAfee ePO SQL database server name is <McAfee_ePO_server_name>EPOSERVER.
- In Object Explorer, click these objects:
- <McAfee_ePO_server_name>EPOSERVER
- Databases
- ePO_<McAfee_ePO_server_name>
- Tables
- Scroll down the list to the dbo.EPOVirtualMacVendor table, right-click the table name, and select Script Table as → INSERT to → New Query Editor Window. An SQLQuery1.sql file opens in the right pane of the display with the ePOVirtualMacVendor table default value.
- The default query value, listed between parentheses, is <VendorID, nvarchar(8),>. Change that value to the VPN server vendor ID.
Enclose the six-digit hexadecimal value in single quotes.
This is an example of the default table value and the changed '00123F' table value. - To run the query and add the VPN server OUI value to the EPOVirtualMacVendor table, click Query → Execute in the menu bar.
- Confirm that this status appears in the Messages pane below the query that you updated: (1 Row(s) affected)